Business to Business wholesale distribution is under tremendous competitive pressure to modify their business model, deliver improved service levels, lower prices, and easier returns to ensure a positive customer experience. Wholesale Distributors traditionally been prone to inefficiency and friction. Orders via email, telephone do not update immediately, creating potential delay for customers. Inventory levels cannot be monitored in real-time, there is often a disconnect between the ordering and billing process. These points of friction reduce the availability and quality of data on which efficiently manage supply chains.
In a digital economy, connectivity and collaboration drive business process transformation. The ‘old/traditional’ approach show information silos residing either in different places in the organization as ‘islands’ or in two different organizations. The ‘new’ network approach demands connecting supply chain partners through linked processes but allowing individual execution according to those processes (shared business logic). Due to the complex nature of the digital market no single actor can provide a service to the customers with an end-to-end solution on its own.
OpenXccess responds to this challenge by developing Open Market Network multisided digital framework to transform where business is conducted across network with anyone, anywhere, anytime. Open Market Network will transform siloed linear business to interconnected digital business. Open Market Network will seamlessly connect the entire value chain, simplify collaboration with their trading partners, enable smarter business decisions, and extend their collaborative business processes. Open Market Network will deliver the connectivity and digital-Infrastructure for business that the network economy requires.
Technology is a core component of B2B digital distribution business model. Open Market Network brings to the table a blueprint solution that enables optimal operations and seamless, personalised, relevant experiences across all targeted channels.